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ASC Provider Briefing - 1 December 2023
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Dear Care Provider Colleagues,
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Welcome to this week's briefing.
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In this edition you can find a huge shout out and congratulations to Kim Retter for winning the Care Home Registered Manager Southwest Award, important information regarding opening of walk-in clinics for flu and COVID-19 vaccines for care workers, a letter from Charlotte Fry the Social Care Nursing Advisory Council Chair for Somerset ICB, MHRA Alert for all Care Home and Home Care providers, Connect Somerset's universal early help offer leaflet, important information about recycling and rubbish collection changes, a survey from Healthwatch Somerset about accessing a dentist or booking a GP appointment within your care home setting, a piece highlighting the underused services of Somerset Urgent Community Response. Along with event details about the Registered Managers’ Network Meeting - LD/Day/Dom care, Oliver McGowan Training update for Care Providers, information on the restarting of dysphagia training and details and agenda for the about LEM next week, as well as the normal event reminders.
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We also wanted to request stories from you, of your staff and residents, about what their Christmas looks like to highlight in the future editions of the briefing. If there's anything you wish for us to shine light on, please email us with an image and your story at: somersetprovidersbriefing@somerset.gov.uk
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Please find the latest news and updates from Adult Social Care below:
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Great British Care Award
This award is given to the Care Home Registered Manager who has demonstrated a high level of expertise together with exceptional skills in managing the complex business of running a care home. A Manager who shows vision in developing person centred care and supporting staff to meet the ever-changing needs of the residents.
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Thus, we are very happy to give huge congratulations to Kem Retter for winning the Care Home Registered Manager Southwest Award. Kim is a Registered Manager of Compton View Residential Home, Yeovil.
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Huge congratulations and well done to you Kim on your commitment, hard work, and dedication. Wishing you even more success in the future.
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IMPORTANT: Flu and Covid-19 vaccines walk-in clinics across Somerset
Somerset Foundation Trust have opened up their flu and Covid-19 vaccination staff walk in sessions to Social Care staff, to include care home staff, domiciliary care staff, micro providers and staff in intermediate care e.g. the Discharge to Assess team.
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Walk in vaccines for flu and COVID-19
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- Wincanton Hospital 6th, 7th, 8th, 13th and 14th December 2023 9am – 5pm
- Cheese and Grain Frome 5th 9am -5pm and 12th December 9am -1pm
- The Grange, Clarks Village 8th and 15th 9am to 4.30pm
- West Mendip Hospital 2nd and 9th 9am-4.30pm
- Frome Hospital 7th 9.30am-10.30am
- South Petherton Hospital 11th 9.30am-10.30am
- Crewkerne Hospital 11th 1pm-2pm
You are eligible if you are employed:
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- by a registered residential care or nursing home
- by a registered domiciliary care provider
- by a voluntary managed hospice provider
- through direct payments or personal health budgets
If you're a social care worker who is eligible to have a flu vaccine on the NHS, you do not need to present your ID at a pharmacy.
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Would you like to make a difference in Social Care Nursing?
Hello, my name is Charlotte, I am your Social Care Nursing Advisory Council Chair for Somerset ICB.
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The Chief Nurse for Adult Social Care, Deborah Sturdy, is working with colleagues at NHS England and across all 42 local Integrated Care Boards (ICBs) in England, to establish Social Care Nursing Advisory Council (SCNAC).
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The purpose of these councils is to help provide a better understanding of Nursing in Adult Social Care, as well as insight into the wider Adult Social Care sector, to Directors of Nursing in ICBs.
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ICBs are responsible for planning and funding NHS services in a local area. They also have a wider role in ICSs who have responsibility for decisions around social care and health. It is vital that these organisations hear the voice of nursing in Adult Social Care, and the voice of the wider sector.
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I will be facilitating a round table event in the New Year to introduce the role of SCNAC’s and start considering our priorities. I am now seeking expressions of interest from Adult Social Care Nurses with an active nursing registration who have an interest in attending this round table event. This is an exciting opportunity to inform local understanding and recognition of our profession and the wider sector. Following this I will be setting up a Social Care Nursing Advisory board of 10-12 nurses where we will work on our priorities.
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I do appreciate that Social Care is a wide-reaching sector, and it is important to me to have as much representation as possible. I am mindful that this will mean that not all representatives will be nurses! The round table event is also open to our external partners where we can also hear their priorities.
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Please find some below and the link to the Outstanding Society who are the central point for the communications about the SCNACs currently.
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This site holds the information for the 42 Chairs linked to the ICBs as well some video footage of a Q and A session.
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If you have other people who would like to connect to other chairs around the country, details can be found here. I am sure they would welcome you reaching out.
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If you are interested in joining myself, colleagues and our external partners in this exciting new workstream or would like more information, please do get in touch.
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I look forward to hearing from you.
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REMINDER: MHRA Alert - Alert for all Care Home and Home Care providers
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You may already be aware of the Medicines & Healthcare products Regulatory Agency (MHRA) alert that was issued in August of this year regarding the concern surrounding medical beds, trolleys, bed rails, bed grab handles and lateral turning devices, posing risk of death from entrapment or falls to an individual. We are also keen that all Home Care providers are aware of the possible risk of entrapment.
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The following video may be useful in your respective organisations to assist with inductions or as an update for staff completing risk assessments. The video was produced by the moving & handling team in Kirklees. We have been given permission to share this with you all: Risk Management - Bed Side Rails and Bed Grab Handles - YouTube
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Commissioners of the Community Equipment and Wheelchair Service are working with the provider, Medequip to establish which items of equipment that meet the MHRA’s criteria, have already been issued and are out in the community, and are working to review the actions needed in accordance with the MHRA’s requirements.
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Whilst Somerset Council and NHS Somerset will continue to issue the equipment and will comply with the requirements, commissioners are asking care providers to ensure they act accordingly with their own equipment and take steps to ensure they remain compliant with latest actions, as issued in the alert.
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You can find the alert issued earlier this year from MHRA here: MHRA Alert.
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If you have any concerns or queries, please contact:
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Connect Somerset universal early help offer
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Everyone is impacted by the cost-of-living rising which can put extra pressure on families.
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Somerset voluntary, community and public services are here to help. We’ve listed some of the most popular services and support that may be useful for you to know about that you can download here: Digital #Help4All information sheet
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Recycling and rubbish collection changes
Recycling and rubbish collection days will be changing for more than 120,000 homes beginning in February 2024.
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Residents whose days are changing will be written to in January.
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Please could you keep an eye out for this information on behalf of the residents you provide care for.
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- The envelope will be clearly labelled with Somerset Council and Suez logos.
- Changes are happening in two parts, starting in February.
- Phase one will affect residents in the former districts of Sedgemoor, Somerset West and Taunton and a small part of South Somerset.
- Phase two will start in June, affecting the rest of the county: remainder of South Somerset and Mendip.
Anyone with a change to their collection day schedule will be written to twice before anything changes, first with a letter in January. Roughly, three weeks after the letter arrives, residents will receive a service guide which includes a collection day calendar for the next 18 months.
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It is important that residents know their new collection days – crews will not be able to come back for either recycling or refuse if you miss your new collection day.
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Because some towns and villages will be covered by more than one route, days may change for some households but not others.
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- a change to collection day
- a change in week that their rubbish is collected (it will still be collected 1 in every 3 weeks)
- a one-off interim rubbish collection
There will be no changes to:
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- collection days for garden waste subscribers
- clinical waste collections
- communal property collections with shared collections (such as blocks of flats, houses of multiple occupancy and retirement developments)
- schools waste collections
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REMINDER: Accessing a dentist or booking a GP appointment within your care home setting.
What’s your story?
Please fill out the survey following the link below, or if you prefer otherwise, you can download the paper template here Template Case Study and share your experience.
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Dentist – survey/forms need to be completed and returned by 8th December 2023 to:
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GP – surveys/forms need to be completed and returned by 31 January 2024 to:
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Urgent Community Response (UCR)
Referrals for UCR will be taken via the existing route for all care homes, which is through Somerset Primary Link (SPL) between 8am and 8pm via 01749 836700, option 1.
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Urgent community response runs 8am to 8pm 7 days a week.
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UCR's aim is to respond to falls within 2 hours, reducing the concerns around long lies and thus reducing pressure to ambulance services if there is no medical need for conveyance to hospital, also providing support when a change to presentation is recognised as a preventative measure.
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You can watch a video explaining the Somerset UCR at:
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Please note that the falls lifting equipment and education has already rolled out to care homes.
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You can also find more information on this website for details of services they provide and are not just limited to falls.
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Events
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Registered Managers’ Network Meeting - LD/Day/Dom care - Wednesday 6th December
RCPA are holding an LD, Day Care and Dom Care RMN meeting at the Independent Living Centre Yeovil, Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, BA22 8RN on Wednesday 6th December at 13.30hrs-15.00hrs. There will be plenty of free parking available and tea/coffee will be provided. If you would like to attend, please contact admin@rcpa.org.uk to book your space. Please note due to the layout of the SILC and the format of this inaugural meeting there will be limited seating available; the meeting will be a combination of networking, displays, as well as some brief presentations. Please see programme below, subject to change –
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- Refreshments at reception, meeting colleagues and partners
- E-learning resources for going digital-RCPA’s Project Delivery Officer, Dan Plummer and Maria Tutton, Somerset Council, DiSC team
- The Digital Journey and NHS Assured Suppliers and training
- NHS mail helpdesk available for Qs and As
- Skills for Care presentation: Digital Champions, Digital Skills Framework
- We are joined by James Sangster, Somerset Council Commissioner for Domiciliary care
- Exhibitors include Omi Digital technology and Medequip
- Presentation of name badge winner from RCPA conference
- AOB and Q and As. Planning next RMN, venue and programme.
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Oliver McGowan Training update for Care Providers
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Please find attached a leaflet produced for Social Care Providers to explain how they can get their staff onto the Oliver McGowan Mandatory Training. This has been developed following the feedback received at the recent RCPA conference. Please share across your teams and services.
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Restart of the dysphagia training
Adult Speech and Language Therapy and Basic Dysphagia Awareness Training to commence again via Microsoft Teams 25th January 2024.
Olivia Blunn will be updating in the next LEM on 5th December 2023 at 2pm
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LEM Agenda for 5th December 2023
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2:00pm Michelle Bell – I&PC update
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2:15pm Jessica Huges – Fresensius Kabi thickener update/demonstration
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2:20pm Olivia Blunn – Dysphagia training offer update
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2:25pm Gemma Beasley and James Sangster – commissioning
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2:50pm Maria Tutton – DSCR and falls update
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3:00pm Atha and Deb – CSE – keep your home warm presentation.
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3:30pm Phil Mackey from Symmetrikit – mini demonstration of equipment, training offer - Contractures guidance
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Please do get in touch if you would like a specific topic, training, guest speaker to attend. The LEMS are a resource for you, our Somerset Care Providers!
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Please note this is the final LEM of 2023 and the LEM’s will be back 6th February 2024 at 2pm.
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Upcoming Event and Training Reminders
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Please see below the dates and links to Eventbrite to book on.
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Please continue to share or promote these briefings and our webpage to others in your organisations.
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Somerset’s Provider Engagement Team
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Somerset Provider Briefing
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