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ASC Provider Briefing - 24 November 2023
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Dear Care Provider Colleagues,
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Welcome to this week's briefing.
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In this edition you can find a MHRA Alert - Alert for all Care Home and Home Care providers, 'Safeguarding is everyone’s business' a new campaign for Stop Adult Abuse Week, a survey from Healthwatch Somerset about accessing a dentist or booking a GP appointment within your care home setting, Richard Selwyn's blogpost introducing Connect Somerset, video link to Paul Chapman's CQC presentation on new ways of working, a piece highlighting the underused services of Somerset Urgent Community Response, form to sign up the Adult Social Care Network event, information on the restarting of dysphagia training and workshop details from Skills for Care about effective workforce planning, details about Upcoming LEMs, as well as the normal event reminders.
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Please find the latest news and updates from Adult Social Care below:
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MHRA Alert - Alert for all Care Home and Home Care providers
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You may already be aware of the Medicines & Healthcare products Regulatory Agency (MHRA) alert that was issued in August of this year regarding the concern surrounding medical beds, trolleys, bed rails, bed grab handles and lateral turning devices, posing risk of death from entrapment or falls to an individual. We are also keen that all Home Care providers are aware of the possible risk of entrapment.
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The following video may be useful in your respective organisations to assist with inductions or as an update for staff completing risk assessments. The video was produced by the moving & handling team in Kirklees. We have been given permission to share this with you all: Risk Management - Bed Side Rails and Bed Grab Handles - YouTube
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Commissioners of the Community Equipment and Wheelchair Service are working with the provider, Medequip to establish which items of equipment that meet the MHRA’s criteria, have already been issued and are out in the community, and are working to review the actions needed in accordance with the MHRA’s requirements.
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Whilst Somerset Council and NHS Somerset will continue to issue the equipment and will comply with the requirements, commissioners are asking care providers to ensure they act accordingly with their own equipment and take steps to ensure they remain compliant with latest actions, as issued in the alert.
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You can find the alert issued earlier this year from MHRA here: MHRA Alert.
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If you have any concerns or queries, please contact:
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‘Safeguarding is everyone’s business’ – new campaign launched for Stop Adult Abuse Week
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Somerset Council and the Somerset Safeguarding Adults Board (SSAB) have launched a new campaign asking Somerset residents to look out for members of their community who might be experiencing abuse.
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The campaign, called ‘Safeguarding is everyone’s business’, asks that people do their part in supporting their communities by recognising the signs of self-neglect when they see them because self-neglect can be an indicator that someone is being abused. Acting early when you suspect that someone is neglecting themselves could save a person’s life.
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If someone is struggling, getting them help early on can prevent things from getting worse, so if people are concerned about a neighbour, friend, or member of their community they can contact Somerset Council to raise a safeguarding concern by calling 0300 123 2224 or email adults@somerset.gov.uk. If someone is in immediate danger, the Police should be called by dialling 999.
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Somerset has seen a rise in instances of self-neglect-related safeguarding enquiries over recent years – rising from 3.57% in 2019/20 to 7.69% in 2022/23, which is slightly above the national average. The poster campaign focuses on three signs of self-neglect which can be looked out for. These are hoarding, isolation from friends and loved ones, and losing interest in self-care activities such as maintaining hygiene or paying household bills.
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Accessing a dentist or booking a GP appointment within your care home setting.
What’s your story?
Please fill out the survey following the link below, or if you prefer otherwise, you can download the paper template here Template Case Study and share your experience.
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Dentist – survey/forms need to be completed and returned by 8th December 2023 to:
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GP – surveys/forms need to be completed and returned by 31 January 2024 to:
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Richard Selwyn Introduces Connect Somerset
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There’s something exciting happening all over the country. I’m coming back from a book launch in London about the power of communities and social enterprise, reflecting on the awful financial challenges we and our residents face, but also on an exciting national movement for change.
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We’re part of that change in Somerset. The big question is: What if we’ve got the wrong public service model? What if, instead of the service starting with a professional or intervention, it starts in the community, or even in a family? What if residents could be better connected and resilient in their communities, and then wouldn’t need to see a social worker or GP or housing officer?
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Connect Somerset is our contribution to this paradigm shift. Connect Somerset is a new (and not so new) way of delivering early help in the community. We’re starting off by connecting people together in localities — connecting teachers with local community groups and primary care networks. Connecting older residents to local resources and services. Connecting professionals together so they can work in a more relational way and wrap support around families.
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But this is not a shiny new idea, this is about building and connecting the amazing hubs, community groups and public and voluntary services that we already have across Somerset.
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And we’re doing lots of things to get that relational model working, such as removing IT barriers by setting up shared data or a shared case management system. We’re helping people to work in the same area and get to know each other and local VCFSE (voluntary, community, faith and social enterprise) groups. We’re working with Local Community Networks and the 300 Parish and Town Councils. And we’re setting up a new team around the school model as part of the Education for Life strategy — so professionals can give each other a call to ask for support, some coaching or to bring in early help for a pupil.
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There are hubs — we have more than one hundred amazing hubs that residents know and love across Somerset. So, we’ll work from those rather than setting up something new. And we’re got 12 brilliant Connect Somerset Champions who are all community leaders that are well known. The Champions are helping to set up Connect Somerset in each neighbourhood and change the culture in public services, so we are more community orientated.
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Over time, more services will shift to working in this community way, building social prescribing or neighbourhood teams, or investing in community-based support that builds social capital and improves outcomes (i.e. residents’ lives) much more than we can just by ourselves. As New Local wrote recently, this isn’t about the state getting out of the way, “This work will only success when community power meets a like-minded state”. i.e. this is about how we shift our perspective and work with the amazing resources we already have in Somerset’s vibrant communities.
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We’re at the start of rolling out Connect Somerset. Look out for more info and an opportunity to contribute. Or just get in touch to share your ideas and be part of this exciting change.
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CQC update – New way of working
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Urgent Community Response (UCR)
Referrals for UCR will be taken via the existing route for all care homes, which is through Somerset Primary Link (SPL) between 8am and 8pm via 01749 836700, option 1.
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Urgent community response runs 8am to 8pm 7 days a week.
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UCR's aim is to respond to falls within 2 hours, reducing the concerns around long lies and thus reducing pressure to ambulance services if there is no medical need for conveyance to hospital, also providing support when a change to presentation is recognised as a preventative measure.
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You can watch a video explaining the Somerset UCR at:
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Please note that the falls lifting equipment and education has already rolled out to care homes.
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You can also find more information on this website for details of services they provide and are not just limited to falls.
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Events
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RCPA Online Workshop
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Thursday 30th November, 10.00-11.00hrs via TEAMS
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With the increasing use of digital technology your staff will need access to mobile phones, tablets and computers to complete their work. What are the pros and cons of allowing staff to use their own devices vs employer provided devices. What should you consider when implementing BYOD.
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LD, Day Care and Dom Care RMN meeting
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Wednesday 6th December, 13.30hrs-15.00hrs at the Independent Living Centre Yeovil, Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, BA22 8RN.
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There will be plenty of free parking available and tea/coffee will be provided. If you would like to attend, please contact admin@rcpa.org.uk to book your space.
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REMINDER: Adult Social Care Network Event
It’s not too late to register to attend the next Adult Social Care Network event on Thursday 30 November 10am-12:30pm, on Microsoft Teams.
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Join us online where we'll be showcasing digital technology and innovation in Adult Social Care and offering the opportunity to connect with and learn from colleagues across the region.
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If you have not yet signed up, be sure to register here and please do share this link with any friends or colleagues who may wish to attend.
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We look forward to seeing you!
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Restart of the dysphagia training
Adult Speech and Language Therapy
Basic Dysphagia Awareness Training
via Microsoft Teams 25th January 2024
Olivia Blunn will be updating in the next LEM on 5th December 2023 at 2pm
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Start planning, stop panicking - Effective workforce planning workshops - Somerset
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The workshop is facilitated by experts with real-life experience of workforce planning in your area. They will guide you in how to anticipate and respond to the changing needs of the local market and identify what staff you need to future-proof your business.
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- the principles of workforce planning
- the latest plans for your local care market – provided by the commissioners leading these plans
- how your Adult Social Care Workforce Data Set can help
- how to use Skills for Care’s practical workforce planning tools and resources to help you write a detailed action plan for what you need to do next.
The Somerset Integrated Care System have commissioned this workshop on behalf of the sector so that employers can attend free of charge. This workshop will be delivered over two days
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- Day one: 29 November 2023, 10:00 - 15:00 delivered face to face
- Day two: 31 January 2024, 10:00 - 13:00 delivered virtually.
By registering for this workshop means that you will automatically register for the virtual follow up workshop, taking place on Wednesday 31 January 2024.
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REMINDER: LEM Agenda
- 2:00pm Lucy Champion – I&PC update
- 2:15pm Gemma Beasley – residential and nursing homes - where are we going and what do we want to do,
- 3:00pm Atha and Deb – CSE – keep your home warm presentation.
- 3:30pm Amelia Wood – Contractures guidance
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Please do get in touch if you would like a specific topic, training, guest speaker to attend. The LEMS are a resource for you, our Somerset Care Providers!
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Upcoming Event and Training Reminders
- Basic Dysphagia Awareness Training 30th November 2023. Details on PEN.
- St Margaret's Hospice - Training for Care Professionals. 30th November, Yeovil, details on PEN.
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Please see below the dates and links to Eventbrite to book on.
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Please continue to share or promote these briefings and our webpage to others in your organisations.
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Somerset’s Provider Engagement Team
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Somerset Provider Briefing
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